BS | Tom Wedding City, Loke Yew

The first Tom bridal house was setup in Jalan Loke Yew, known as Tom Wedding City. Its package price is somewhat lower. Customers have expressed dissatisfaction about their service delivery. They feel it lacks the exclusivity as there are more than one photoshoot happening everyday for different couples. In some instances, what have been promised cannot be granted due to change of schedules. The quality of the end result is decent, PG David & MUA Jacqueline are good, however there are areas in customer service which need to be improved. 

prewedding photo
cpmoon photo wedding
princess gown wedding
Pre-wedding photos of (her comments are below)

HC Tan and Syntyche's pre-wedding

roses on the beach
indoor wedding
old fashioned wedding studio photo

Indoor Photos by Tom Wedding City, Loke Yew
chinese olden days
like model
many images of pre wedding

 Outdoor Photos by Tom Wedding City, Loke Yew
groom kicking
red couple
malaysia bridal shop

koo2853 @ 2010 says:
"i already saw my album design,but i feel not satisfied with the design lo,simple till just like copy copy & paste paste only.....but the PS is PG is David & MUA is Jacqueline "
"Danny is good but he always not free take PS for u although u appoint he when u sign up the package & my friend also face this problem,many excuse lo,so... make sure who is the PG take PS for u"
Visitor of WEDresearch (CpMoon) @ May 2012 says:
"i'm a Tom Loke Yew's bride @ 2012...i don't know how the service was back in 2010 then, but so far my experience with Tom Loke Yew has been positive. My SA is Helen, MUA is Jacquelyn and PG is CM.

Helen: She talked very sweetly in the phone and was very helpful in helping to choose the gowns...Nevertheless, there were flaws too for example because my sister followed me on the gown trial day, half of the time i was helped by my sister to wear the gowns, not Helen herself. Helen also kept asking me to hire Tom's MUA as my actual day's MUA, although not pushy. Overall, she's ok and easy to deal with. Oh btw, she followed strictly the bill so make sure you negotiate as many as possible and have everything written clearly on the invoice bill.

Jacquelyn: She was punctual on my shooting day. She was awesome!! Her makeup was great and the hair styling was very nice!! And she's fast too in changing the hairstyle. The only thing that I not satisfied was she didn't really made up my husband, only applying the ampoule and style the hair briefly. I would not have problem with this if the other MUA did not made up her client (another couple with the same shooting day as mine)

CM: His photography skill is good, depends on the couple. Which means, some couple's photo may be great, but some may be so-so only. To me, mine is in between. During photo choosing, some photos i like a lot, but some i totally dislike, due to wrong angle which made me look 'weird', haha....There's one point where my husband voiced his dissatisfaction during the photo shooting day (it's not CM's fault though, he was just following the invoice bill), but CM was kind to shoot the extra pose for us. He said he doesn't want his clients to be unhappy. Outdoor photoshooting was great, but too brief. Other than that, he's ok.

Other than the 3 above, I had brief encounter with the other MUA and PG. The other MUA helped me to adjust my gown during shooting at Tom Club (she followed the other couple to shooting, while Jacquelyn didn't follow us). The other PG helped me choose photo (because CM was busy that time) and also offer me options if i wanted to upgrade. i end up upgrade the small photo album from plain to design and additional pose.

Now i'm aiting to see my pictures after touched up and design in June. Overall, I would rate Tom Loke Yew as 7/10 (10 being the highest point) "

CpMoon @ July 2012 says: 
Hi, the package is about 3.5k:
Gown: PS 6; AD 2
Groom's coat: PS match accordingly, some was own garment; AD 1
Album: 18'x12' and 08'x12' (fully designed)
Frame: 24'x48' and 18'x12'
Postcard: 04'x06' (50 pieces)
AD use: Bridal bouquet, corsages, car decoration, love shape paper & ribbon balls for hengdai cars (8 units),
Others: Photo montage movement DVD (1 song), original photo file CD (70 poses), Calendar 2013, poker card

Yup, I am Anonymous@20May2012 ;-)
Updated my experience here:

TOM Wedding Group
FB Page:

Tom Wedding City (HQ - Jalan Loke Yew)
Add: No.112, Jalan Loke Yew, 55200 KL
Tel: 03 9222 1822

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