I came across Dior Pink Bridal Shop through wedding forums, they received praises for their attentive and friendly services. The personalized care from the always-smiling sales assistants created a very comfortable environment for the customers. Shop assistant, Alan was complimented for his sense of humor. He helped and provided advice to brides-to-be in choosing the right gowns that complement their figure/ personality. Every girl (or man) will be perfectly fitted for their big day at an affordable price. Many have expressed special interest in this particular bridal house because it offers wedding packages at a reasonable price comparatively.
The shop would fulfill your request as much as possible, just discuss it with the team (before placing down-payment). For instance, a few customers mentioned they wanted to change the design of the photo album several times because it was not up to their expectations. The shop gladly helped altered the albums according to their specification.
Dior's make-up artists are skillful at creating the look that suits one's face making the bride pretty in a natural way. They communicated with the clients about the hair-styles, makeup that match their attire as well as their own preference. Photographer Larry is able to shoot the style requested by the clients. There was complaint that the couple had to pay for the outdoor photo-shoot petrol expenses, or the groom/ bride had to drive the crew to the site. I believe this is a pretty common practice, unless you have an agreement that states otherwise.
Below is the feedback regarding a rather major complaint by a customer (Gillian) who booked her wedding package at Jusco Kepong. She and future husband were totally disappointed to see the collection of old gowns at the showroom. Due to the lack of choices, the gown selection for the photo-shoot was unsuccessful. The photography session didn't go well too. The reason she stayed on with the bridal shop was that the sales person persistently gave them assurance of their 100% superb service quality.
However another customer by the name of Amy refuted the statement by Gillian questioning the motive of her exaggerating complaints about this bridal shop. She did not buy the story as she was also a customer of the same shop but did not encounter the bad experience as described.
Dior Pink Wedding Services
FB Page: https://www.facebook.com/Diorpinkweddingservices
Add: 712-714 Bt 1/4, Jalan Ipoh 51200, Kuala Lumpur
Tel: +60362570772 / +60362507672
Hours of operation:
Monday - Saturday [11am-9pm]