wedding banquet hall
Package 2020: here | Capacity: 600 pax | The Mutiara Palace Restaurant owned by Imbi Palace Group is located at the strategic Mutiara Damansara, right opposite Tesco. The restaurant provides a modern dining experience for their customers. With its contemporary design, unique lighting and classy table setting it has been decorated to impress. However it may not look as new as it used to be now. Guests who attended weddings there complimented about their good food but not so satisfied about the service.
Am here to attend a wedding dinner of a relative. This is the first and last time I am having dinner here. My glass had lipstick stain on it. I requested for a change and the staff returned with a washed, wet with water droplets glass. It’s not even aired dry. Our second dish was the soup. The staff was supposed to clear off the bowls after that but they didn’t. So, we purposely left the bowls in the middle of the table for them to clear. The captain came with the third dish and was not pleased as she can’t put down the dish on hand. So, she just pushed the bowls aside and placed it down without even clearing the bowls. When it’s turn for the dessert, bowls and spoons were insufficient. The staff came with bowls that were not drained or wiped. They were dripping with water. Our plates were soaked with gravy and we were supposed to use it for the fried pancakes. This clearly shows that the mgmt thinks nothing of this business. One would expect better tasting food and service from a chain restaurant and one located at Mutiara Damansara area. And to think that we are being charged 10% service charge for this. What kind of service are you providing!?
A bit run down, but the food was quite OK (wedding banquet).
The Mutiara Palace Restaurant
(Owned by Imbi Palace (DM) Restaurant Sdn Bhd)
Add: Ground Floor, Wisma Bentley Music, No. 3, Jalan PJU 7/2, Mutiara Damansara, 47810 Petaling Jaya, Selangor
Tel: 03-7726 6676
Fax: 03-7726 6171
Person In Charge: Elaine Lee
Business Hours Mon – Sat: 11:30am – 10.30pm
Sunday & Public Holiday 10:00am – 10.30pm
Capacity: Banquet 60 tables
Wedding Package 2020: from RM988 nett per table
Ref: openrice.com, tritonlimartist.blogspot.com, chasingfooddreams, hikaruentertainment