Packages 2018: Chinese/ Indian from RM2288++. Malay from RM2088++ | Capacity: 550 pax | Ellie Low the Catering Event Manager is super attentive, responsive even at odd hours and makes sure everything runs smoothly prior and during the entire wedding event. She is also a very funny and nice person to talk to. Thanks to her valuable suggestions, the couples are able to focus on the important issues to ease the wedding planning tremendously. The wedding management team takes each customer’s request seriously, great service indeed. Very elegant venue to hold a reception, the ballroom looks amazing with the decorations, flowers, chandeliers.
However, some hotel staffs have to be trained to handle every situation with extra care for example what to do if drink is accidentally poured on customers.
|Villa Danieli Italian Restaurant Capacity: 90 persons|
|Nusantara Ballroom – banquet 550 pax|
|do@M – 140 pax banqueting|
|Celestial Court Chinese Restaurant|
Wedding at the Nusantara Ballroom was so romantic with flowers, candles and dripping chandelier lights and colourful ambience ….blissful setting for the happy couple to celebrate their marriage!
wedding reception was held at the Nusantara ballroom, Ellie has been a
great help to get everything on track throughout the preparation and
actual day. She is a very attentive and thoughtful person.
bridal suite was lovely decorated, with an amazing KL view. Reception
dinner was good. Everything seems perfect till I gotten 2 upset
one of my guest had Red Wine spilled on his shirt by a waiter who was
pouring wine for him. No apologies was said, absolutely nothing. The
waiter just walked off away. My guest was totally disappointed on this
and he did not expect a 5 star hotel to treat guests that way.
my dad was using the complimentary valet parking given to us. Upon
getting his car, the valet was asking for the valet fees which my dad
said it was supposed to be complimentary. The guy was very impolite
persistently asking for it and my dad asked him to check his records.The
guy gotten rude and unwillingly went to check only to realised that
indeed our car plate details was given there. Once again, no apologies
were given. My dad was infuriated with that kind of service, spoiling
thought that Sheraton Imperial would have been the best choice I would
have made for my wedding, only to get this feedbacks back. I’m truly
upset on this matters as it has affect my guest and my family.
FB Page: https://web.facebook.com/sheraton.imperial.kuala.lumpur
Add: Jalan Sultan Ismail Kuala Lumpur, 50250 Malaysia
Tel (Wedding Team): ++603 27179823 / 27179817
Packages 2018: Chinese/ Indian Menu from RM2288++ per table
Malay from RM2088++ per table
Capacity: Nusantara Ballroom – 550 pax
Celestial Court Chinese Restaurant Capacity: 180 pax
Villa Danieli Italian Restaurant Capacity: 90 persons inside and 50 at the balcony pool area